英文道歉信

时间:2024-07-02 10:07:20
实用的英文道歉信集合七篇

实用的英文道歉信集合七篇

在平日里,道歉信使用的情况越来越多,写道歉信时要注意解释清楚事情原委,认同对方的感受并给予安慰。在写之前,可以先参考范文,下面是小编为大家整理的英文道歉信7篇,仅供参考,欢迎大家阅读。

英文道歉信 篇1

Dear ______,

I am writing this letter to apologize to you for my failing to .

The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .

I do hope that you can understand my situation and accept my apology.

Yours sincerely,

xx

英文道歉信 篇2

Dear Janet,

I am sorry to tell you that I won’t be able to come this afternoon because I have to go to the airport at 2:00 p. m. to meet an overseas visitor from Australia. I really have kept our date in my mind all these days. However, I received my boss’s e-mail this morning and he asked me to go to the airport to meet one of his friends from abroad. It’s sudden and urgent and I must go. Please forgive me. Would you please ring me up to make another time?

Yours,

Tom

英文道歉信 篇3

Dear Bob,

Im writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldnt have made such a stupid mistake.

Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.

Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.

  Faithfully yours,

  Li ming

英文道歉信 篇4

Dear little river:

Hello We humans are very sorry for you, I heard my mother say 20 years ago, the original crystal clear river, water can not see any impurities, shrimp and small fish swimming in the water happily, no smell, no waste water, many people washing clothes in the river. Is that right at that time? I also heard that when a factory moved to a place not far away from you, when it was not far away, a lot of thick smoke was discharged every day. When it rained, the dust was hit on you, and a drainage ditch was excavated to steal the sewage that had not been processed to your body. Then I don't know. Just a few years ago. I also visited and found every few meters there is a sewage outlet, also Everfount discharge black and dirty sewage, the river dark, black as ink, and braved the white foam. On both sides of the river, there are often poor people who have been poisoned alive by drinking water and drinking water because they can't afford to drink water. When people put pesticides here, and some people even in some of the garbage during peaceful times under the straight into the river, some car tank is broken, oil leakage, many innocent fish shrimp alive was poisoned, ecological imbalance, so the river filled with moss, moss. The bodies floating on the river, smell and industrial pollution are disgusting, even passers-by to cover mouth and nose or wear a mask is comfortable, clean the river boats should only go fishing floating leaves, no other garbage, if no leaves will turn to the maximum horsepower immediately. In another open channel. At that time, even I also cannot endure the stench, the minute are likely to make fainted. I hope some kind people see you can take you to the horrors of timely rectification, to restore the original state.

I hope you are getting healthier and more beautiful.

  So-and-so

  October 30th

英文道歉信 篇5

因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉,

这是一种礼貌。道歉信要写得坦率,诚恳。

1、因未能践约赴宴致歉unable to keep ones promise dear miss nancy,

much to my regret i was unable to keep my promise to attend your birthday party

last saturday, owing to the fact that my little son was suddenly taken ill early that

day.

hoping to see you soon.truly yours,

tom

亲爱的南希小姐:

小儿上周六突然生病,因此未能应约赴生日宴,殊觉抱歉,希原谅,再见。

英文道歉信 篇6

Dear Sarah,

I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.

I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.

  Cordially,

  xxx

英文道歉信 篇7

游客朋友们:

首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。

现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。

我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的'掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。

关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。

从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。

《实用的英文道歉信集合七篇.doc》
将本文的Word文档下载到电脑,方便收藏和打印
推荐度:
点击下载文档

文档为doc格式